Returns & Exchanges

At PICHI, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn items in their original condition. Whether the fit isn't quite right or you've changed your mind, we are here to make the exchange process effortless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects your return for quality assurance, we will issue a refund to your original payment method within 5-7 business days.